Put your supply chain on Autopilot

Let AI negotiate terms, chase deliveries, match invoices, reconcile goods receipts, resolve exceptions, and update ERP records - across Procure-to-Pay and Delivery-to-Collect.

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The full picture

The problem: the human
glue between systems

Let GeneralMind handle
the coordination.

AI drafts and sends requests for quotes (RFQs) to suppliers, follows up on responses, consolidates quotes, and compares them to support sourcing decisions. No more editing spreadsheets or chasing suppliers by email.

AI validates against defined parameters and generates purchase orders directly from approved requisitions and supplier quotes; POs are sent to suppliers and posted to the ERP without manual entry.

AI matches supplier confirmations back to the original PO, flags discrepancies in price or delivery terms, updates the record automatically, and escalates to the team when needed.

AI monitors open POs, proactively follows up with suppliers before shipment starts, and escalates or acts when a deadline is at risk.

AI tracks shipments across carrier and supplier communications, consolidates freight updates, coordinates logistics partners, and flags risks to on-time delivery before they become problems.

AI ingests invoices in any format, extracts line items, and validates against POs, approval rules, and operational systems before posting to the ERP. Exceptions are resolved or flagged for human review depending on configuration.

AI matches PO, goods receipt, packing list, and invoice automatically; resolves within tolerance rules and routes other discrepancies for review.

AI identifies short deliveries, pricing disputes, and invoice mismatches across the transaction history. Claims processes are initiated with full supporting context attached; each case is tracked through to resolution.

The Operator’s Problem

Reality is messy and distributed across three system types

Operators are constantly pulling context from one layer, acting in another, and reconciling across all three. ERPs handle the happy path. Everything else falls into the gaps — unstructured documents, edge cases, and handover points become the “human as the glue” problem.

AI Order Processor with Autopilot off — operators reviewing orders manually

AI Order Processor with Autopilot on — orders processed autonomously

Watch the Product Work

Try us on one Use Case.
Expand when you’re satisfied.

Example use case: PO Confirmation / Follow-upland use case

AI reading and classifying unstructured communication into PO confirmations and follow-ups

1. Intake and Classify

AI reads and categorizes unstructured communication, in order to classify PO confirmations and follow ups.

AI extracting and parsing unstructured documents into defined and custom fields

2. AI Extracts and Parses

AI extracts and parses highly unstructured information and different document types into defined or custom fields and covers nearly all edge cases.

AI fuzzy-matching extracted data to purchase orders and master data in the ERP

3. Fuzzy Match to Master Data

AI fuzzily matches extracted information to PO and Master data in the ERP, highlights changes and flags at risk POs; fixes master data if applicable.

AI autonomously emailing a supplier to request missing order information

4. Autonomous Communication

Communicate back to supplier in case information is missing and requests missing information.

Updated quantity, delivery date, and pricing syncing securely back to the ERP

5. Securely syncs to ERP

Writes updated information back to ERP whenever the quantity, delivery date, or pricing change.

High-confidence transactions moving to GeneralMind Autopilot

6. AI Autopilot

High confidence transactions move to Autopilot.

Procure to Pay:

PO Confirmation / Follow upland use case

Claims / 4-Way Matchland use case

AP Processing / AP Freightland use case

RFQ Coordinationexpand use case

PO Creationexpand use case

Freight/ Inbound Logisticsexpand use case

Order To Cash:

SO Creation/ Modificationland use case

Quote Creationexpand use case

Outbound Logisticsexpand use case

WIMO: Order Statusexpand use case

AR Collections / Reconciliationsexpand use case

Claimsexpand use case

Our Platform

Play with our product

Autopilot

Understanding Autopilot

Autopilot is an autonomous operating mode, tuned per customer and per workflow. The system executes orders when confident, flags exceptions when uncertain, and learns from every operator decision.

GeneralMind ingesting business context — process maps, inbox intelligence, master data, and ERP context

Context Ingestion

The AI learns your unstructured business context before launch, including process maps, inbox intelligence, master data, and ERP context. Once live, the AI keeps learning from edits, actions, feedback, and new documents.

Confidence score breakdown across history match, completeness, price, delivery, and master data quality

Drives Confidence Score

Every decision is scored on history match, completeness, price, delivery, and master data quality. The score, combined with your settings, decide whether GeMi acts, asks, or escalates.

Autopilot confidence rising to 90% over eight weeks of operator feedback

Unlocks 90% Autopilot

Confidence compounds upon feedback. GeMi graduates to Autopilot within 8 weeks, upon your approval.

Autopilot cockpit surfacing low-confidence exceptions for operators to approve, edit, or reject

Approve low confidence score tasks

The Autopilot cockpit surfaces decisions that need your attention: Variances, suppliers, and low confidence exceptions. At a glance, your operators can approve, edit, or reject with a full audit trail.

Integrations

Connect your tools

Outlook

Gmail

Microsoft Teams

SAP

Salesforce

Infor

Oracle NetSuite

Sage

Oracle

Coupa

SAP Concur

Custom

+100 more integrations

Security & compliance

Certified to the highest standards

GDPR Ready

Our technical staff is located in Germany, ensuring we can provide EU processing on a higher level our American counter parts can.

End-to End Encryption

Access Management

SOC 2 Type 2 Certified

We meet AICPA SOC requirements for secure and compliant customer data management.

Zero Trust Architecture

Infrastructure Security

ISO 27001 and ISO 27701 Certified

We comply with ISO 27001 and ISO 27001, the international standard for information security management.

Compliance & Auditing

EU Data Residency

Go to Trust Center

Compare GeneralMind to other solutions

Siloed tools solve one problem and create three more. GeneralMind covers the whole order journey: every team, every system, every step.

GeneralMind

Runs the entire order journey on autopilot, across email, ERP, and every team, with a confidence score and clear escalation on every decision. Priced on the outcome rather than seats or licences, so every efficiency reaches you, cost per transaction drops 10x to 50x, and the full audit trail is built in. Hosted in Europe, kept current with new models at no extra cost, and live in weeks with nothing to build.

Humans onlyStatus quo

Every order moves at the speed of the person handling it, and capacity only grows by hiring. The reasoning behind each decision stays in people’s heads, so nothing is auditable, consistent, or learnable at scale.

OCR toolsABBYY, Rossum

Turns documents into structured data and stops there. Your team still makes every decision by hand, the templates break the moment a layout or supplier changes, and nothing connects one document to the next.

Co-WorkDesktop agent

Helps one person move faster on their own screen, but never lifts throughput at the org level. Setup is per workflow, visibility is per user, and token costs climb as more people adopt it.

In-houseCustom AI

Can do almost anything in theory, which is exactly the problem. Every use case is built from scratch, reliability depends on a dedicated team keeping it alive, and the audit trail and full journey view tend to die in the backlog.

ERP nativeSAP, Oracle

Strong once the data is clean and already inside the system, and blind to everything that happened before it: the emails, exceptions, and decisions that shaped the order. Anything custom or cross-system becomes a project measured in quarters.

Point solutionsZip, Tonkean

Automates one workflow well and leaves the rest untouched. The handovers between teams, where most of the mess actually lives, fall outside what any single tool can see end to end.

Not supportedPartialFully support

Only with GeneralMind

The advantages no other approach can offer.

Paid on outcomes

You pay for results, not seats, so every efficiency reaches you.

10x to 50x lower cost

Cost per transaction falls 10x to 50x, with faster resolution.

Proven across Europe

Tuned on the order journeys of Europe's largest enterprises.

Compounds with use

Every order it runs makes the next decision sharper.

People stay in control

Routine runs itself, every uncertain call escalates to your team.

Full journey visibility

The emails, decisions, and exceptions your ERP can't see, captured live alongside it.

Cleaner master data

Keeps your ERP master data clean as it works, not decaying.

Always current

New models and capabilities arrive continuously, at no extra cost.

European by design

Hosted in Europe, to European data and security standards.

The problem: the humanglue between systems

Let GeneralMind handlethe coordination.