Operational Chaos to AI-Powered Flows
Run Routine on Autopilot
Let Operators Focus on Exceptions


Solve SO Messiness
Sales Order
Customers send sales orders through emails, attachments, and order forms that don’t match internal systems. This forces operators to manually interpret intent, sift through email threads, reconcile master data, and stitch everything together before booking orders in the ERP.
Solve PO Messiness
Purchase Order
Once a PO is issued, supplier confirmations, delivery changes and delays, and shipment documents arrive asynchronously across emails and attachments, creating a fragmented PO lifecycle that must be reconciled against ERP data.
Solve AP Messiness
Accounts Payable
Payments land with partial information, remittance advice is inconsistent, and disputes or short-pays require investigation down to invoice and line-item level.
Solve AR Messiness
Accounts Receivable
Suppliers submit invoices in inconsistent formats that rarely align cleanly with purchase orders and goods receipts, creating frequent exceptions that delay payments, block operations, and risk overpayments.
Operators rely on memory, cheat sheets, and manual eyeballing to understand orders, match items to master data, clarify gaps, and manually key sales orders into the ERP.
Procurement managers spend weeks chasing suppliers for PO confirmations, delivery dates and delays, and shipment documents - spread across long, fragmented email threads that don’t align with ERP data and must be manually updated to keep systems current.
AR teams manually piece together context across invoices, POs, proof of delivery, inboxes, and ERP screens, investigate short-pays and non-payments, issue credit notes where needed, and go back and forth with customers to resolve disputes.
AP teams manually compare invoices against POs and receipts, rely on experience and cheat sheets to resolve mismatches, and go back and forth with suppliers to clarify missing or incorrect data.

GM reads incoming orders in any format, fuzzily matches customers and items to master data, drafts context-aware customer replies, and books ERP-ready sales orders end-to-end.

GM tracks PO conversations end-to-end, understands supplier intent, monitors PO changes, delays, and delay reasons, fuzzily matches messages and documents to the right POs and items, proactively follows up with suppliers, and keeps ERP data up to date automatically.

GM matches payments and invoices to POs and proof of delivery, proactively resolves discrepancies with customers, and keeps AR records up to date automatically.

Ada reads invoices in any format, fuzzily matches them to POs and receipts, validates amounts and terms, flags true exceptions, proactively communicates with suppliers to resolve discrepancies, and prepares ERP-ready postings with full auditbility.
Built to solve the mess behind enterprise workflows.







Measurable results across every operation
With GeneralMind, operations become largely touchless and significantly faster across order-to-cash and procure-to-pay.
Teams reduce manual work, process more volume with the same headcount, and resolve issues earlier. GeneralMind improves reliability, protects revenue, accelerates cash collection, and delivers higher accuracy with full auditability at scale.
case handling coverage
handled with zero edits
uptime on autonomous agents
faster exception handling
days to ROI
average to reach autopilot accuracy
A unified layer connecting models, systems, and operations


GDPR Ready
Our technical staff is located in Germany, ensuring we can provide EU processing on a higher level our American counter parts can.
End-top End Encryption
Access Management
SOC 2 Type 2 Certified
We meet AICPA SOC requirements for secure and compliant customer data management.
Zero Trust Architecture
Infrastructure Security
ISO 27001 and ISO 27701 Certified
We comply with ISO 27001 and ISO 27001, the international standard for information security management.
Compliance & Auditing
EU Data Residency
The people powering the new era of operations
Founder & ex-CEO, Razor Group (German Tech “Unicorn” with $700M+ revenue, $1.2B+ raised). Expert in vertically integrated business models with complex supply chains & distribution.
MSc in Management, LBS; BSc Management, EBS (Oestrich-Winkel).
Founder & ex-COO, Razor Group; led integration of 300 unstructured businesses into a unified SC & ERP; Ex-McKinsey consultant specialized in ERP integration & business intelligence.
PhD in Economics, University of Freiburg; MSc/BSc in Physics, HHU.
Founder & ex-CTO, Razor Group; led global tech infrastructure, data and AI architecture; 10+ years in tech & product; led tech & analytics in multiple e-commerce ventures.
BSc in CS, Stanford University; Ranked 1st nationally in All India’s Secondary School Examinations (AISSE).
Former Coinbase & Circle Tech Lead with deep expertise in scalable systems and financial infrastructure. Designed and deployed platforms handling billions in daily transactions, helping Coinbase earn institutional trust from partners like BlackRock and the U.S. Government.
Columbia University B.Sc. in Computer Science & Financial Economics.
Ex-Head of Engineering; led 100+ developers and scaled platforms for leading Indian e-commerce startups. Specialized in rapidly scalable architectures
BSc in CS, University of Illinois Urbana-Champaign
From Anomaly detection to no-code automation platforms, developed production-grade AI agents across financial, industrial, and logistics use cases. Winner of multiple AI hackathons (San Francisco AI Agents, Meta Llama Impact) and contributor to open-source RAG evaluation frameworks. MSc in Computer Science, TUM & ETH Zürich; Honors Degree in Technology Management, CDTM








