Put your supply chain on Autopilot

Let AI negotiate terms, chase deliveries, match invoices, reconcile goods receipts, resolve exceptions, and update ERP records - across Procure‑to‑Pay and Delivery‑to‑Collect.

GeneralMind AI operations platform dashboard
The full picture

The problem: the human
glue between systems

Let GeneralMind handle
the coordination.

AI drafts and sends requests for quotes (RFQs) to suppliers, follows up on responses, consolidates quotes, and compares them to support sourcing decisions. No more editing spreadsheets or chasing suppliers by email.

AI validates against defined parameters and generates purchase orders directly from approved requisitions and supplier quotes; POs are sent to suppliers and posted to the ERP without manual entry.

AI matches supplier confirmations back to the original PO, flags discrepancies in price or delivery terms, updates the record automatically, and escalates to the team when needed.

AI monitors open POs, proactively follows up with suppliers before shipment starts, and escalates or acts when a deadline is at risk.

AI tracks shipments across carrier and supplier communications, consolidates freight updates, coordinates logistics partners, and flags risks to on-time delivery before they become problems.

AI ingests invoices in any format, extracts line items, and validates against POs, approval rules, and operational systems before posting to the ERP. Exceptions are resolved or flagged for human review depending on configuration.

AI matches PO, goods receipt, packing list, and invoice automatically; resolves within tolerance rules and routes other discrepancies for review.

AI identifies short deliveries, pricing disputes, and invoice mismatches across the transaction history. Claims processes are initiated with full supporting context attached; each case is tracked through to resolution.

The Operator’s Problem

Reality is messy and distributed across three system types

Operators are constantly pulling context from one layer, acting in another, and reconciling across all three. ERPs handle the happy path. Everything else falls into the gaps — unstructured documents, edge cases, and handover points become the “human as the glue” problem.

AI Order Processor with Autopilot off — operators reviewing orders manuallyAI Order Processor with Autopilot on — orders processed autonomously
Watch the Product Work

Try us on one Use Case.
Expand when you’re satisfied.

Example use case: PO Confirmation / Follow-upland use case
AI reading and classifying unstructured communication into PO confirmations and follow-ups

1. Intake and Classify

Our AI reads and categorizes unstructured communication, in order to classify PO confirmations and follow ups.

AI extracting and parsing unstructured documents into defined and custom fields

2. AI Extracts and Parses

Our solution extracts and parses highly unstructured information and different document types into defined or custom fields, and covers nearly all edge cases.

AI fuzzy-matching extracted data to purchase orders and master data in the ERP

3. Fuzzy Match to Master Data

Extracted information is fuzzy-matched to PO and master data in the ERP, changes are highlighted and at-risk POs flagged; master data is fixed if applicable.

AI autonomously emailing a supplier to request missing order information

4. Autonomous Communication

Communicate back to supplier in case information is missing and requests missing information.

Updated quantity, delivery date, and pricing syncing securely back to the ERP

5. Securely syncs to ERP

Writes updated information back to ERP whenever the quantity, delivery date, or pricing change.

High-confidence transactions moving to GeneralMind Autopilot

6. AI Autopilot

High confidence transactions move to Autopilot.

Procure to Pay:

PO Confirmation / Follow upland use case
Claims / 4-Way Matchland use case
AP Processing / AP Freightland use case
RFQ Coordinationexpand use case
PO Creationexpand use case
Freight/ Inbound Logisticsexpand use case

Order To Cash:

SO Creation/ Modificationland use case
Quote Creationexpand use case
Outbound Logisticsexpand use case
WIMO: Order Statusexpand use case
AR Collections / Reconciliationsexpand use case
Claimsexpand use case

Our solution

Play with our product

Free pilot, honest comparison

Capture. Understand. Act. Autopilot.

We help you compare GeneralMind to your current solution — with a free pilot on one of your use cases.

Autopilot

Understanding Autopilot

Autopilot is an autonomous operating mode, tuned per customer and per workflow. The system executes orders when confident, flags exceptions when uncertain, and learns from every operator decision.

GeneralMind ingesting business context — process maps, inbox intelligence, master data, and ERP context

Context Ingestion

The AI learns your unstructured business context before launch, including process maps, inbox intelligence, master data, and ERP context. Once live, the AI keeps learning from edits, actions, feedback, and new documents.

Confidence score breakdown across history match, completeness, price, delivery, and master data quality

Drives Confidence Score

Every decision is scored on history match, completeness, price, delivery, and master data quality. The score, combined with your settings, decide whether GeMi acts, asks, or escalates.

Autopilot confidence rising to 90% over eight weeks of operator feedback

Unlocks 90% Autopilot

Confidence compounds upon feedback. GeMi graduates to Autopilot within 8 weeks, upon your approval.

Autopilot cockpit surfacing low-confidence exceptions for operators to approve, edit, or reject

Approve low confidence score tasks

The Autopilot cockpit surfaces decisions that need your attention: Variances, suppliers, and low confidence exceptions. At a glance, your operators can approve, edit, or reject with a full audit trail.

Case Studies

Real operations, running on Autopilot.

Steel & metal distribution

How GeneralMind put Kloeckner's supplier order confirmations on Autopilot.

Read case study

Food & beverage

Scaling order intake without scaling headcount: how Oatly automates manual order channels with GeneralMind

Read case study

Frozen food, direct home delivery

How bofrost* protects expert knowledge and speeds up its fleet management with GeneralMind.

Read case study
Integrations

Connect your tools

Outlook
Outlook
Gmail
Gmail
Microsoft Teams
Microsoft Teams
SAP
SAP
Salesforce
Salesforce
Infor
Infor
Oracle NetSuite
Oracle NetSuite
Sage
Sage
Oracle
Oracle
Coupa
Coupa
SAP Concur
SAP Concur
C
Custom
+many more integrations
Security & compliance

Certified to the highest standards

GDPR Ready

Our technical staff is located in Germany, ensuring we can provide EU processing on a higher level our American counter parts can.

GDPR Ready

End-to End Encryption

Access Management

SOC 2 Type 2 Certified

We meet AICPA SOC requirements for secure and compliant customer data management.

SOC 2 Type 2 Certified

Zero Trust Architecture

Infrastructure Security

ISO 27001 and ISO 27701 Certified

We comply with ISO 27001 and ISO 27701, the international standards for information security and privacy management.

ISO 27001 and ISO 27701 Certified

Compliance & Auditing

EU Data Residency

Compare GeneralMind to other solutions

Siloed tools solve one problem and create three more. GeneralMind covers the whole order journey: every team, every system, every step.

Compare GeneralMind to other solutions
CapabilityGeneralMindHumans onlyStatus quo
Connects your ERP, email and portals in a single UIFully supportedNot supported
90%+ end to end Autopilot across P2P and O2CFully supportedNot supported
Human-in-the-loop for edge case scenariosFully supportedNot supported
Audit trail and traceabilityFully supportedNot supported
Learns from each edit you makeFully supportedNot supported
No upfront cost, charged by outcomeFully supportedNot supported
Try before you buyFully supportedNot supported
Time to your first live workflowWeeksWeeks
Coverage score8/80/8
Compare GeneralMind to other solutions
CapabilityGeneralMindHumans onlyStatus quoOCR toolsABBYY, RossumClaude Co-WorkAnthropic desktop agentIn-house buildCustom AI / automationERP nativeSAP, Oracle, DynamicsPoint solutionsZip, Tonkean, Pactum
Connects your ERP, email and portals in a single UIFully supportedNot supportedNot supportedPartially supportedPartially supportedPartially supportedPartially supported
90%+ end to end Autopilot across P2P and O2CFully supportedNot supportedNot supportedNot supportedPartially supportedPartially supportedPartially supported
Human-in-the-loop for edge case scenariosFully supportedNot supportedPartially supportedPartially supportedPartially supportedPartially supportedPartially supported
Audit trail and traceabilityFully supportedNot supportedPartially supportedPartially supportedPartially supportedPartially supportedPartially supported
Learns from each edit you makeFully supportedNot supportedPartially supportedNot supportedPartially supportedNot supportedNot supported
No upfront cost, charged by outcomeFully supportedNot supportedNot supportedNot supportedNot supportedNot supportedNot supported
Try before you buyFully supportedNot supportedPartially supportedPartially supportedNot supportedNot supportedPartially supported
Time to your first live workflowWeeksWeeksMonthsMonthsQuartersQuartersMonths
Coverage score8/80/82/82/82.5/82.5/82.5/8
Not supportedPartialFully support

Only with GeneralMind

The advantages no other approach can offer.

Paid on outcomes

You pay for results, not seats, so every efficiency reaches you.

10x to 50x lower cost

Cost per transaction falls 10x to 50x, with faster resolution.

Proven across Europe

Tuned on the order journeys of Europe's largest enterprises.

Compounds with use

Every order it runs makes the next decision sharper.

People stay in control

Routine runs itself, every uncertain call escalates to your team.

Full journey visibility

The emails, decisions, and exceptions your ERP can't see, captured live alongside it.

Cleaner master data

Keeps your ERP master data clean as it works, not decaying.

Always current

New models and capabilities arrive continuously, at no extra cost.

European by design

Hosted in Europe, to European data and security standards.

Start with GeneralMind
in minutes.