
1. Intake and Classify
Our AI reads and categorizes unstructured communication, in order to classify PO confirmations and follow ups.
Let AI negotiate terms, chase deliveries, match invoices, reconcile goods receipts, resolve exceptions, and update ERP records - across Procure‑to‑Pay and Delivery‑to‑Collect.

The Operator’s Problem
Operators are constantly pulling context from one layer, acting in another, and reconciling across all three. ERPs handle the happy path. Everything else falls into the gaps — unstructured documents, edge cases, and handover points become the “human as the glue” problem.

Our AI reads and categorizes unstructured communication, in order to classify PO confirmations and follow ups.

Our solution extracts and parses highly unstructured information and different document types into defined or custom fields, and covers nearly all edge cases.

Extracted information is fuzzy-matched to PO and master data in the ERP, changes are highlighted and at-risk POs flagged; master data is fixed if applicable.

Communicate back to supplier in case information is missing and requests missing information.

Writes updated information back to ERP whenever the quantity, delivery date, or pricing change.

High confidence transactions move to Autopilot.
Our solution
We help you compare GeneralMind to your current solution — with a free pilot on one of your use cases.
Autopilot
Autopilot is an autonomous operating mode, tuned per customer and per workflow. The system executes orders when confident, flags exceptions when uncertain, and learns from every operator decision.
The AI learns your unstructured business context before launch, including process maps, inbox intelligence, master data, and ERP context. Once live, the AI keeps learning from edits, actions, feedback, and new documents.
Every decision is scored on history match, completeness, price, delivery, and master data quality. The score, combined with your settings, decide whether GeMi acts, asks, or escalates.
Confidence compounds upon feedback. GeMi graduates to Autopilot within 8 weeks, upon your approval.
The Autopilot cockpit surfaces decisions that need your attention: Variances, suppliers, and low confidence exceptions. At a glance, your operators can approve, edit, or reject with a full audit trail.
Steel & metal distribution
Food & beverage
Frozen food, direct home delivery
Our technical staff is located in Germany, ensuring we can provide EU processing on a higher level our American counter parts can.
We meet AICPA SOC requirements for secure and compliant customer data management.
We comply with ISO 27001 and ISO 27701, the international standards for information security and privacy management.
Siloed tools solve one problem and create three more. GeneralMind covers the whole order journey: every team, every system, every step.
| Capability | GeneralMind | Humans onlyStatus quo |
|---|---|---|
| Connects your ERP, email and portals in a single UI | Fully supported | Not supported |
| 90%+ end to end Autopilot across P2P and O2C | Fully supported | Not supported |
| Human-in-the-loop for edge case scenarios | Fully supported | Not supported |
| Audit trail and traceability | Fully supported | Not supported |
| Learns from each edit you make | Fully supported | Not supported |
| No upfront cost, charged by outcome | Fully supported | Not supported |
| Try before you buy | Fully supported | Not supported |
| Time to your first live workflow | Weeks | Weeks |
| Coverage score | 8/8 | 0/8 |
| Capability | GeneralMind | Humans onlyStatus quo | OCR toolsABBYY, Rossum | Claude Co-WorkAnthropic desktop agent | In-house buildCustom AI / automation | ERP nativeSAP, Oracle, Dynamics | Point solutionsZip, Tonkean, Pactum |
|---|---|---|---|---|---|---|---|
| Connects your ERP, email and portals in a single UI | Fully supported | Not supported | Not supported | Partially supported | Partially supported | Partially supported | Partially supported |
| 90%+ end to end Autopilot across P2P and O2C | Fully supported | Not supported | Not supported | Not supported | Partially supported | Partially supported | Partially supported |
| Human-in-the-loop for edge case scenarios | Fully supported | Not supported | Partially supported | Partially supported | Partially supported | Partially supported | Partially supported |
| Audit trail and traceability | Fully supported | Not supported | Partially supported | Partially supported | Partially supported | Partially supported | Partially supported |
| Learns from each edit you make | Fully supported | Not supported | Partially supported | Not supported | Partially supported | Not supported | Not supported |
| No upfront cost, charged by outcome | Fully supported | Not supported | Not supported | Not supported | Not supported | Not supported | Not supported |
| Try before you buy | Fully supported | Not supported | Partially supported | Partially supported | Not supported | Not supported | Partially supported |
| Time to your first live workflow | Weeks | Weeks | Months | Months | Quarters | Quarters | Months |
| Coverage score | 8/8 | 0/8 | 2/8 | 2/8 | 2.5/8 | 2.5/8 | 2.5/8 |
The advantages no other approach can offer.
You pay for results, not seats, so every efficiency reaches you.
Cost per transaction falls 10x to 50x, with faster resolution.
Tuned on the order journeys of Europe's largest enterprises.
Every order it runs makes the next decision sharper.
Routine runs itself, every uncertain call escalates to your team.
The emails, decisions, and exceptions your ERP can't see, captured live alongside it.
Keeps your ERP master data clean as it works, not decaying.
New models and capabilities arrive continuously, at no extra cost.
Hosted in Europe, to European data and security standards.